Privacy Policy

Privacy Policy

08/02/2026

At House of Darwish, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website (“Site”). We comply with the Information Technology Act, 2000, and applicable Indian data protection rules.

By using our Site, you agree to the practices described in this Privacy Policy.


1. Personal Information We Collect

When you visit or interact with our Site, we may collect the following information:

a) Personal & Order Information

·        Name

·        Email address

·        Phone number

·        Shipping and billing address

·        Order details and purchase history

b) Payment Information

·        Payments are processed securely through trusted third-party payment gateways

·        We do not store your credit card, debit card, UPI, or banking details

c) Device & Technical Information

·        IP address

·        Browser type and version

·        Device type

·        Pages visited, time spent, and interaction data

·        Cookies and similar tracking technologies


2. How We Use Your Personal Information

We use your information to:

·        Process and fulfill your orders

·        Deliver products and provide order confirmations

·        Communicate with you regarding orders, support, and service updates

·        Send promotional offers or marketing communications (only if you opt in)

·        Improve our website, products, and customer experience

·        Detect and prevent fraud or misuse

·        Comply with legal and regulatory obligations


3. Relationship with Shopify

Our website is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products.

Your data may be stored through Shopify’s secure data storage, databases, and applications. Shopify protects your information using industry-standard security measures.

You can read more about Shopify’s privacy practices here:
👉 https://www.shopify.com/legal/privacy


4. Sharing of Personal Information

We may share your information with trusted third parties only when necessary, such as:

·        Payment gateways for secure payment processing

·        Courier and logistics partners for order delivery

·        Analytics and marketing tools to improve our services

We do not sell, rent, or trade your personal data.

We may disclose information if required to:

·        Comply with applicable laws or government requests

·        Respond to legal processes

·        Protect our rights, safety, or property


5. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

·        Enhance browsing experience

·        Remember preferences

·        Analyze website traffic and performance

You may disable cookies through your browser settings, but some features of the Site may not function properly.

To learn more about cookies, visit:
http://www.allaboutcookies.org


6. Children’s Data

Our products and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children. If such data is identified, it will be deleted upon notification.


7. Security & Retention of Your Information

·        We use SSL encryption and secure servers to protect your data

·        While we take strong precautions, no online transmission is 100% secure

·        We retain your information only as long as necessary for order fulfillment, legal compliance, and business purposes


8. Your Rights & Choices

Under applicable Indian laws, you have the right to:

·        Access and review your personal data

·        Update or correct inaccurate information

·        Withdraw consent for marketing communications

·        Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the details below.


9. Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies independently.


10. Complaints & Grievances

If you have any concerns or complaints regarding your data or privacy, you may contact us. We will make every effort to address your concern promptly and fairly.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements.
The updated policy will be posted on this page with a revised date.


12. Contact Us

For questions, concerns, or requests related to privacy, please contact us at:

House of Darwish
📧 Email: [houseofdarwish.in@gmail.com]
📍 Address: [Delhi, India]